Meet the Team – Gemma: General Manager

We have a fantastic team of dedicated staff working for us at the King’s Head. So we wanted to introduce them to you! Some will be familiar faces, and some work behind the scenes.

In the first of our new Meet the Team series, we introduce Gemma, our fabulous General Manager. We asked her a few questions… 

How long have you been working at the King’s Head and what it your role?

I’ve been working at the pub since Feb 2017, so nearly seven years now! I’m the General Manager, which I share with Kandi. We oversee the day-to-day running of the pub and make sure everything is running smoothly.

I originally started part-time, doing two shifts a week on the evening and weekends. I then took voluntary redundancy from my full time job and after a 10 minute phone conversation with our owner, Anton, I was employed full time at the Kings Head. Nine months later I was offered the job as General Manager!

I had a stroke back in March 2023 and needed time off to rehabilitate and recover… Kandi then took on the role as a job share, and she now continues that role with me – it’s a great partnership. 

What’s the best thing about working at the pub?

The best thing about working at the pub, and especially in my role is meeting a lot of new people, a lot of who I now class as friends.. from the staff to the customers. There’s always new faces and new people to welcome. We can have some great conversations and really get to know people who visit us.

What’s your favourite thing to do in Norfolk?

I  love going paddleboarding around Norfolk and enjoying the coastal restaurants and many beaches we are blessed with in our county… when he have sun and time off (haha)! I also like to spend time with my fiancé Stu, who also works at the King’s Head and my three boys – I’m their biggest supporter on the side-lines whilst they play football (which is A LOT) so that fills most of my time!

What’s your favourite dish on the menu?

I love that our 48.5 menu changes regularly, so there’s always something new to try. I always enjoy trying the new dishes  and at the moment I especially like our Monkfish dishes and the chicken supreme.

What’s your funniest story from the pub?

The funniest story from the pub was when Kayleigh fell up the step in the bar, luckily she didn’t hurt herself but it was all done in slow motion and you had to be there, but it did make us all laugh, especially when we watched the CCTV back! (Sorry Kayleigh.)